POLICIES
To ensure a smooth and enjoyable experience for everyone, please take a moment to review our policies.
If you have any questions, please contact us at art@monroestreetstudio.com.
Registration
Registration can be completed online, in person, or by email. Online registration closes once a class is full or the session has begun. Full tuition payment is required to secure a spot. We accept credit cards, Zelle, and personal checks payable to Art Center LLC. A fee will be charged for any returned check.
If you’re interested in joining a class after it has started, please email us. Students may be added to ongoing class at a prorated rate with pending availability and teacher approval.
Discounts
Family Discount: Receive a $20 tuition discount for siblings or family members registering for the same session. Use code MSSFAMILY20 at checkout. (Applies to regular children’s programs only.)
Girl Scouts Discount: Active Girl Scouts receive $20 off summer camps and regular children’s program registrations. Use code GIRLSCOUNT20 at checkout.(Excludes special workshops and events.)
Arrival and Departure
Please drop off your child no earlier than 10 minutes before class starts. Timely arrival and prompt pickup are appreciated. We kindly ask that parents do not remain in the Studio during the class session.
Absences
To help maintain a healthy and safe environment for all, the Studio asks that students, parents, and visitors stay home if they are experiencing the following symptoms:
- Fever or chills
- Nausea or vomiting
- Diarrhea
- Conjunctivitis (pinkeye)
- Unexplained rash
- Lice
- Excessive coughing, sneezing, or runny nose
If the student is too unwell to attend school or work, they should not attend classes or events at the Studio. We kindly ask you to notify us ASAP by email art@monroestreetstudio.com or by text (240) 885-9040. Please make sure to leave your student’s full name, class day and time, date(s) of absence. Timely notification helps us coordinate scheduling and make unused spots available to other students.
If the student becomes ill during class, parents or emergency contact will be notified by the Studio’s staff and asked to be picked up ASAP.
Make-up Classes
If a student misses a class, a make-up class will be offered, subject to Studio availability. Make-up classes must be scheduled individually.
Refund Policy
Cancellations by the Student
- More than 14 days before class starts: Full refund.
- 7 to 14 days before class starts: 50% refund or full credit toward a future class (credit valid for 12 months).
- Less than 7 days before class starts: No refund; credit may be issued at the Studio’s discretion based on circumstances and enrollment.
- Individual cases may be reviewed on a case-by-case basis.
Please note: Payment processing fees charged by third-party providers (such as PayPal or credit card processors) are non-refundable and may be deducted from any refund issued when applicable.
Cancellations by the Studio
If the Studio cancels a class, students will receive a full refund or full credit, based on their preference.
Summer Camps
The cancellation rules above apply to all summer camp registrations. Once a summer camp session has started, no refunds or credits will be issued for missed days, partial attendance, or withdrawals from the program.
Inclement Weather
The Studio follows the Fairfax County Public Schools (FCPS) and local government guidance regarding weather-related closures.
If FCPS or local government offices are closed due to weather, the Studio will typically be closed.
- However, if road conditions in our immediate area are safe and accessible, the studio may choose to remain open and hold classes.
- Announcement will be posted on our website homepage.
Food & Drink
All food and drinks must stay in the Kitchen/Lounge area. No food or open beverages are allowed on the second floor, including Sewing & Stained-Glass Art areas. The Studio is nut-free. Students may bring a snack and a drink for break times.
Student Conduct
Students are expected to behave respectfully toward the Studio’s staff, classmates, and studio property at all times. Disruptive behavior, misuse of materials, or any actions that interfere with the learning environment will not be tolerated. The Studio has the right to dismiss a student for such behavior from the session with no refund. We encourage a positive, creative, and supportive atmosphere where everyone can enjoy and benefit from the artistic experience.